Terms & Conditions

1. Definitions

For the purposes of these terms:

We and Us means Brighton School of Business and Management Ltd who will provide the service to you.

You means the student receiving the services.

Course means an online distance learning course.

Course Materials means the materials relating to any one course, together with all revision and updates made by us, which may be in any format and which are required by the student to complete the course.

2. Cancellation of Course

Your statutory right under the Consumer Contracts Regulations June 2014, which implement the Consumer Rights Directive in UK law, allows 14 days from entering into a service contract in which you can cancel it. This means that you have 14 days from your enrolment on a course to request cancellation. To avoid any misunderstandings, emails or telephone cancellations are not acceptable and you must send your cancellation request in writing to Student Services. After the 14 days have elapsed we cannot accept any course cancellation under any circumstances and all the fees are payable. No refund of deposit or stage payments will be made if the student withdraws later than this. Outstanding fees must be paid in full.

If you withdraw from a course, you will be charged a Withdrawal Administration fee of GBP £250.

Registration fees are non-refundable.

If, while already studying a course with Brighton School of Business and Management, you wish to transfer to another course which is of a lesser value, no refund of the difference, if any, will be made. Brighton School of Business and Management will only consider a refund of any difference if the request to change course is made within 14 days of enrolment.

3. Fee Payments

Study Fees must be paid according to the payments schedule agreed when you enrol with us. Please note that this also applies during informal or formally arranged interruptions to your studies.

If a student has chosen to pay their fees by instalments, we will require debit / credit card details for payments. The credit / debit card will be charged on 1st of each month with the scheduled payment instalment, for the duration of the issued payment plan. All information is held confidently and securely, and is destroyed after the student has finished their payments.

We can ONLY accept debit / credit card payments for instalment payments. We do not accept any other forms of payment for instalment payments. A payment form MUST be completed and returned to the Accounts Department before you are enrolled on the course.

When payment has been agreed by way of an instalment plan, you agree to make the required payment on the dates agreed from the outset. In the event of a payment not being received, you agree to pay the sum due within 24 hours of being notified or an administration fee will be applied.

Interest will be charged on late payments under the Late Payment of Commercial Debts (Interest) Act 1998.

Should your payment not be received within 7days from the due date, then you will be in breach of contract and the full amount owing for the course will become due for immediate payment.

If necessary, a Debt Recovery Agency will be appointed to recover outstanding payments. The Debt Recovery Agency will apply further costs for the collection of the amount owing. Once your account has been passed to a Debt Recovery Agency, you will deal exclusively with the Agency. Once you have been passed to a Debt Recovery Agency, you will not be able to re-enrol on any of our courses.

Students who withdraw after they have officially started the course, or are formally withdrawn from the course by the school, will be required to pay all outstanding fees for the course. To avoid any doubt, you have entered into a legally binding contract to pay the course fees in full and any additional fees where appropriate. No refund will be given if a student fails a course.

4. Postal and Courier Charges

Initial Postal and Courier charges are included in the study fee, and paid for by us when sending study materials and certificates. However, please note that if the study materials or certificate are returned to us, due to you providing an incorrect or inadequate address, or the study materials or certificates are not being picked up from a notified collection point, or you changing address during the delivery period, you will be charged for the cost of re-sending the materials and or certificate.

5. Interruption of Studies

During the course, you may experience personal difficulties and can temporarily stop or delay your studies, for a period of up to 3 months, agreed with Student Services. An Interruption of Studies form must be completed to formalise this arrangement. Please note that retrospective approval for a formal interruption of studies will not be allowed.

If you fail to restart your studies after a period of 2 months from your restart date you will be deemed to have left the course.

A maximum of 3 months interruption of studies can be taken during the period of the course.

You can only apply for an interruption of studies after 3 months from your official course start date.

Interruption of studies applies only to Diploma level courses.

During any informal or formally arranged Interruption of Studies, stage payments must continue to be paid, as agreed at the start of the course.

6. Assignment Submission Deadlines

All students must submit their assignments according to the deadlines on the timetable, emailed at the start of the course. A student can apply for extensions on their assignment submission deadlines, but they can only apply for two extensions for the duration of their course. Students can apply for up to 3 weeks extensions on two assignments for the duration of their course. Students, who are studying courses that consist of 1 unit, can ONLY have one extension on their assignment. When students are granted an extension, this does not affect future assignment deadlines.

Extensions must be given officially by Student Services.

It is the students responsibility to apply for an extension or interruption. Brighton School of Business and Management reserve the right to deny access, without notice, to the course, for any student if a submission deadline is not met and no contact has been made by the student.

7. Quality Assurance of Completed Work

To meet the Accreditation body’s Quality Assurance guidelines, Brighton School of Business and Management, Pearson Edexcel, Chartered Management Institute (CMI) and the Chartered Quality Institute (CQI) can select any assignment and assessment to be audited at any time throughout a course up until certification has been completed. This may be for internal or external verification and Brighton School of Business and Management and the Accreditation bodies have the right to disagree with any grading decisions already received. Any decisions that are disagreed will be communicated to the student and tutor/assessor with the student given an opportunity to resubmit the assignment. For avoidance of doubt, an assignment and assessment can be selected at any time, regardless of when it was completed.

8. Contact

Should you not submit an assignment to us for a period of longer than 2 months, you will be deemed to have withdrawn from the course, and will not be eligible for a refund of fees paid. Any outstanding fees must be paid. The Journal is NOT an assignment.

If your course does not require assignments, then you must stay in contact with your tutor. It you do not contact your tutor for a period of longer than 2 months, then you will be deemed to have withdrawn from the course, and will not be eligible for a refund of fees paid. Any outstanding fees must be paid.

Please note that retrospective approval for a formal interruption of studies will not be allowed.

It may be possible, in the case of exceptional circumstances, supported by the provision of satisfactory evidence, to allow you to restart the course. You will be required to pay a re-start fee of £250.

We cannot re-start you on your course if you have been out of contact for 4 months or more.

The final decision about re-starting students will be entirely at the discretion of the School’s Senior Management Team.

9. Plagiarism

If you are found guilty of plagiarism (submitting coursework which is not your own work) you will be removed from the course. Fees already paid will not be refunded, and any outstanding fees will remain due for payment.

10. Other Terms

Please note that we can only communicate with the student directly enrolled with Brighton School of School and Management, we cannot communicate with any third party.

All coursework and questions must be uploaded to your tutor via the upload facilities provided by Moodle.

It is the students responsibility as a private candidate to find an examination centre, if the course requires examinations.

As a provider, and in line with updated accreditation criteria, Brighton School of Business and Management can only allow one submission per unit for grading. If after this your assignment has still not achieved at least a Pass, Brighton School of Business and Management, at its discretion, may allow one final attempt. If this final attempt has still not achieved at least a Pass, the assignment and course will be a fail.

If the student requests a further attempt, this will be subject to agreement by the Centre Management team and will carry a unit fee of £200 to retake the unit.

If you are studying a CMI course, then specifically CMI will allow Learners to submit the original assignment and grant two further submissions should they receive a refer grade (in other words, a total of 3 submissions is permitted). If the Learner is required to resubmit an assignment, they should only amend assessment criteria that have been referred.

11. Complaints

If you have a complaint, concern or criticism about any services we offer, please contact us at studentservices@brightonsbm.com.

12. Data Protection

This privacy statement applies to any personal data you may give to Brighton School of Business and Management Ltd. We collect any personal data you may give us when you begin your course. We will also collect contact details from prospective students. We maintain data on your transactions with us as well as your use of our services.

The personal information which we hold is held securely.

13. Transferring the Course

We are unable to transfer a course to a third party.

We retain the sole discretion concerning whether we will allow you to transfer to another course. If we allow you to transfer to another course, the total fees paid towards the discontinued course may be offset against the cost of the new course; no refund of any differences will be made. If the new course is more expensive than the discontinued course, the balance should be paid in full. Fees will ONLY be offset for the following courses –Level 5 Management and Leadership and Level 7 Management and Leadership courses. There will be a transfer fee of £200. You may also be charged a re-registration fee for the awarding body of that course.

14. Student Behaviour

Brighton School of Business and Management Ltd will not accept any inappropriate behaviour directed at any member of staff under any circumstances. This includes bad language and threats via email, in writing, over the telephone or in person. Brighton School of Business and Management Ltd reserves the right to remove the student from their course, with no entitlement to a refund of fees and payment for any outstanding fees will be required in full.

15. Moodle - Terms of Use

When using the VLE (Moodle), students must:

• Respect the rights of others.
• Remember to logout at the end of each session.

Comply with current and future legislations including:

• The Data Protection Act 1998
• Copyright, Designs & Patents Act 1988
• Computer Misuse Act 1990
• Telecommunications Act 1984
• Protection from Harassment Act 1997

The following are not permitted:

• The creation, display, production, storage, circulation or transmission of pornographic or other offensive material in any form or medium. (Including sending, posting or displaying offensive images, language or any other type of offensive content including the bullying, harassment or intimidation of others.)

Users must not create, store or transmit:

• Defamatory or libelous material
• Material that infringes copyright
• Unsolicited commercial or advertising material

Users are not permitted to:

• Intentionally provide or submit false information

Intentionally restrict network traffic with high bandwidth use.

Flood forums and other services unnecessarily or with inappropriate content/material.

Edit or modify any element of the VLE without permission.

Use others’ passwords or log-in identities.

Deliberately introduce any virus, worm, Trojan horse or other harmful or nuisance programme or file, or deliberately circumvent any precautions taken by Brighton School of Business and Management to prevent this from happening.

Use any service for commercial purposes or profit.

Use any service for political purposes.

Use any service inappropriately during class time.

Copy any code, software or content provided without permission.

Provide access to non-Brighton School of Business and Management members without permission.

Violate copyright laws, data protection laws and computer misuse laws.

16. Terms of Use for Related Websites

The use of the Brighton School of Business and Management Ltd Web Site is subject to these terms and by using the site www.BrightonSBM.com and any websites related to Brighton School of Business and Management, including www.BSBM-Moodle.com, you show your agreement to such terms.

17. Awarding Bodies

Brighton School of Business and Management Ltd reserves the right to change the awarding body we use for qualifications and will always offer an equivalent or better qualification.